If you think at any stage you may be caused to breach these terms (such as exceed the agreed rental period), please contact us to avoid excessive penalty and see if we can work something out.
You are wholly responsible for the care of the rental products until they are returned to us. Please do not lend them to anybody else, forget to bring them home with you when interstate, or damage or destroy them. We reserve the right to claim for damages should this occur.
By purchasing or renting from us, you agree that we can use your stage, tagged and publicly posted images in our costumes for our own unlimited promotional, marketing or personal use, whether it be on our website, social media, or in other marketing material.
These terms are subject to change.
Including but not limited to:
- Overstaying the rental period - $20 per day
- Admin fee (Shopify cost, Paypal fees and back end admin) - min $10
- Damage beyond agreed wear and tear
- Non-returned item
- Unsuitably unclean items
- Missing pieces
- At our discretion - a 'missing out' fee where another client wanted a rental, that you booked, but later changed your mind
- Any other action that has not been agreed to prior
this list is non exhaustive
RENTAL REFUNDABLE* DEPOSIT
The Deposit is paid at the time of ordering online and will be returned to you (less the rental fee) once we receive the costume back to our workshop as agreed.
*Your deposit will be refunded as long as we receive the costume back in the same condition it was sent in, with only fair wear and tear. We ask that you wear a liner when wearing the products.
We require full disclosure from you PRIOR to rental as to any medical, genetic and other condition that is contagious or dangerous in any way. You accept full liability for any conditions that may impact, pass to, infect or otherwise damage another person, including Koko and its representatives. You acknowledge that rental of stage wear is at your own risk and you will take precautions to reduce harm and damage caused to you, or others.
RENTAL COLLECTION AND RETURN
You are welcome to come and try on our costumes at our workshop where we have great lighting and huge mirrors, heels and all of the accessories for you to try on with your rental. You can collect your rental in person or have it posted. When returning, you can drop it off to us within the rental period, or post it back to us with a secure, tracked service.
RENTAL PERIOD
Our standard rental period is 7 days. That means, from the date you collect the item from us, or receive it in the post, from the date it lands back at our workshop, is 7 days. This includes the weekends, but not public holidays.
Additional days that exceed the rental period, will be charged at $20 per day unless agreed otherwise. If in doubt, go for a 2 week rental, such as if you are competing interstate.
Please ensure that you look after your costume as though it is your own. Bonds/deposits will NOT be refunded for any damaged items, including but not limited to excessively missing embellishments, tear damage, broken connectors, snapped straps, items that have not been returned, but were provided as part of the rental